Heels, Faces and the Turn

The heroes, villains and betrayals of wrestling. Every wrestling story runs on heroes called faces and villains called heels. When one switches sides, the heel turn can shake an entire arena.

Billy Graham and Bruno Sammartino facing off in the ring in 1979

Superstar Billy Graham and Bruno Sammartino, 1979: Unknown author, Public domain

Good against evil

Professional wrestling is built on the oldest story there is: good against evil. The hero is called the babyface, or simply the face. The villain is the heel. A face plays by the rules, shows courage and connects with the crowd. A heel cheats, insults the audience and takes shortcuts. In Mexico the same roles are called técnicos and rudos.

A heel's job is to make people angry. The crowd's booing is called "heat," and drawing heat is a real skill. The more fans want to see a heel get beaten, the more tickets they buy to watch it happen.

The roles are about more than winning and losing. A heel can lose most of his matches and still be a major star if the crowd hates him enough. A face can be beaten repeatedly and grow more popular each time, because fans want to see the moment he finally triumphs. Great storytellers understand that emotion matters more than the result.

Classic villain tricks

Heels have a long list of tools. They hide foreign objects in their trunks, pull hair, distract the referee and attack from behind. Some insult the hometown or brag about being superior. Gorgeous George built a whole career on vanity, and countless villains have followed his example.

Faces, meanwhile, earn sympathy. They get beaten down, struggle through injury and fight back just when all seems lost. That rhythm of suffering and comeback, when timed perfectly, can bring a crowd to its feet.

The turn

The most dramatic moment in the business is the turn. A beloved hero betrays a partner and becomes a villain, or a hated heel finally earns the crowd's respect. A great turn changes everything around it. In 1996, the shocking heel turn of a long-time hero, Hulk Hogan, became one of the most famous moments of the decade and rewrote the stories of an entire promotion.

Turns can also happen naturally. If fans start cheering a villain because he is funny or skilled, the bookers may simply follow the audience.

The gray area

Modern wrestling often mixes the roles. Antiheroes break the rules but fight even worse people. Tweeners shift depending on who they face. Even so, the basic idea of heel and face remains the engine of every match. When fans know who to cheer and who to boo, the story writes itself.

Sources

Facts on this page were checked against these sources.

Media credits
  • Superstar Billy Graham and Bruno Sammartino, 1979: Unknown author, Public domain

Text written by Entertainment Wrestling World.

← KayfabeThe Steel Cage Match →

Shop

The Entertainment Wrestling World collection

Tees and hoodies in the Entertainment Wrestling World colors, printed to order in the USA. Use code FIRST15 from the newsletter for 15% off your first order.

Watch

Entertainment Wrestling World Shorts

Quick, accurate, under a minute. Every Short is original and made only for this channel.

YouTube @EntertainmentWrestlingWorld
Channel launching soon. Subscribe on the newsletter to hear first.
Get notified
One wrestler held a world title for almost 8 yearsPhotos: Bruno Sammartino (2) 1979.jpg - Unknown authorUnknown author (Public domain) via Wikimedia Commons | Bruno Sammartino arm raised 1973.jpg - Unknown authorUnknown author (Public domain) via Wikimedia Commons | Madison Square Garden 1941 Postcard.jpg - Frank E. Cooper (Public domain) via Wikimedia Commons | Madison Square Garden (c.1879).jpg - Unknown authorUnknown author (Public domain) via Wikimed
This luchador was buried wearing his silver maskPhotos: 100 años del natalicio del Santo -i---i- (36184746106) (cropped).jpg - Gobierno CDMX (CC0) via Wikimedia Commons | 100 años del natalicio del Santo -i---i- (36092271881) (cropped).jpg - Gobierno CDMX (CC0) via Wikimedia Commons | Lucha libre en AGS (5).jpg - LFGallegos (CC BY-SA 4.0) via Wikimedia Commons | Lucha libre en AGS (13).jpg - LFGallegos (CC BY-SA 4.0) via Wikimedia Commons | Lucha libre
This wrestler taught Muhammad Ali how to talk trashPhotos: Gorgeous George robe.jpg - Unknown authorUnknown author (Public domain) via Wikimedia Commons | Gorgeous George headshot circa 1950s.jpg - Library of Congress (Public domain) via Wikimedia Commons | Muhammad Ali NYWTS.jpg - Ira Rosenberg (Public domain) via Wikimedia Commons | Zbigniew Pietrzykowski and Muhammad Ali 1960.jpg - Unknown authorUnknown author (Public domain) via Wikimedia Commons | Mu
Wrestlers had a secret code word for keeping it realPhotos: Honre's Pleasure Fair funfair in Inverness.jpg - Glen Wallace (CC BY-SA 4.0) via Wikimedia Commons | Honre's Pleasure Fair funfair in Inverness from above.jpg - Glen Wallace (CC BY-SA 4.0) via Wikimedia Commons | Carnival Midway at Circus Circus Reno.jpg - Jim G (CC BY 2.0) via Wikimedia Commons | Carnival Midway at Circus Circus Reno 2.jpg - Jim G (CC BY 2.0) via Wikimedia Commons | Wrestling - S
Wrestling moves were painted on tomb walls 4,000 years agoPhotos: Egypt, Group of wrestlers from tomb 15 at Beni Hasan. Wellcome M0006217.jpg - see file page (CC BY 4.0) via Wikimedia Commons | Heptanomide. Beny Hasan (Beni Hasan). Bas-relief et peintures de divers hypogées (NYPL b14212718-1268161).jpg - Impr. impériale (Public domain) via Wikimedia Commons | Beni hasan tomb of khety.jpg - Udimu (CC BY-SA 4.0) via Wikimedia Commons | Egypt east wall of tomb 2 at
Newsletter

The Wrestling World weekly

One email a week: a moment from wrestling history, a piece of insider lingo explained and our newest pages. Join and get 15% off the shop.